Privacy Policy

Last Updated: June 19, 2025

1. Introduction

Grammy's Quotes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS messaging service.

By subscribing to Grammy's Quotes, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you subscribe to Grammy's Quotes, we collect:

  • Mobile Phone Number: Required to send you daily quotes via SMS
  • Subscription Preferences: Your opt-in consent and any preferences you specify
  • Communication Records: Records of your interactions with our service (START, STOP, HELP commands)

2.2 Information Automatically Collected

We may automatically collect certain technical information:

  • Message Delivery Data: Delivery confirmations and timestamps
  • Carrier Information: Your mobile carrier for delivery optimization
  • Device Information: Basic device type information for message formatting

2.3 Website Information

When you visit our website, we may collect:

  • Usage Data: Pages visited, time spent, and navigation patterns
  • Technical Data: IP address, browser type, and device information
  • Cookies: Small data files to improve your browsing experience

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To send you daily inspirational quotes via SMS
  • Communication: To respond to your inquiries and provide customer support
  • Service Improvement: To analyze usage patterns and improve our service
  • Legal Compliance: To comply with applicable laws and regulations
  • Safety and Security: To protect against fraud and ensure service security

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • SMS Delivery: AWS SNS and other messaging platforms
  • Website Hosting: GitHub Pages and related services
  • Analytics: Service usage analysis and improvement

These providers are contractually obligated to protect your information and use it only for the specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal process (subpoenas, court orders)
  • Government investigations
  • Protection of our rights and safety
  • Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access or disclosure
  • Accidental loss or destruction
  • Malicious attacks or data breaches
  • Unlawful processing or use

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide you with our SMS service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When you unsubscribe from Grammy's Quotes, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.

7. Your Rights and Choices

7.1 Opt-Out Rights

You have the right to:

  • Unsubscribe: Reply "STOP" to any message or contact us at info@grammysquotes.biz
  • Modify Preferences: Contact us to update your subscription preferences

7.2 Access and Correction

You may request to:

  • Access the personal information we have about you
  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to legal requirements)

7.3 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used.

8. Children's Privacy

Grammy's Quotes is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Users

Grammy's Quotes is primarily designed for users in the United States. If you are accessing our service from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience

You can control cookie settings through your browser preferences, though this may affect website functionality.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending notification via SMS or email
  • Updating the "Last Updated" date at the top of this policy

Your continued use of Grammy's Quotes after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@grammysquotes.biz
  • Website: grammysquotes.biz
  • Subject Line: "Privacy Policy Inquiry"

We will respond to your inquiry within a reasonable timeframe.

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